Privacy Policy
Effective Date: January 2026
Welcome to our Website (referred to in this Privacy Policy as the “Website,” “we,” “us,” or “our”). This Privacy Policy (the “Policy”) explains how we collect, use, and disclose information collected through our Website, travel arrival card services, and other online services (collectively with the Website, the “Services”), as well as information collected offline.
Please read this Policy carefully before using the Services or otherwise providing information to us. By accessing or using any part of the Services or otherwise providing information to us, you acknowledge that this Policy applies to you.
Information We Collect
We may collect information in various ways, including information that you provide directly to us, information collected automatically or passively through your browser or device, and information obtained from third parties.
Information You Provide Directly to Us
We may collect information that you provide directly to us, including when:
You contact us.
You respond to one of our surveys.
You register to access the Services or purchase or use any of our Services, such as applying for a travel arrival card.
You otherwise communicate with us through email, online chat, telephone, or another communication channel.
You request certain features, such as newsletters or updates.
You otherwise provide information to us.
The information we request will depend on how you use the Services. For example, the type of information required may vary depending on the type of arrival card for which you are applying and the requirements of the relevant local government.
Information that you provide directly to us about yourself or another person may include, but is not limited to:
Full name.
Email address.
Telephone number.
Travel details, such as arrival date, destination, and purpose of travel.
Residential address.
Date of birth.
City and country of birth.
Nationality.
Gender.
Passport information, including passport number, date of issue, expiration date, passport photograph, and place of issue.
Social Security number.
Religion.
Family-related information, such as the names of family members.
Employment information, such as occupation and employer name.
Financial information, including payment-related information provided to us and/or our payment processors.
Information Collected Passively or Automatically
Device and Usage Information. We may automatically collect certain information about the computer or device, including mobile devices and tablets, that you use to access the Services.
As described below, we may collect and analyze information such as:
(a) Your IP address, general location information such as location inferred from your IP address, unique device identifiers, IMEI and TCP/IP addresses, other information about your computer or device, browser type, browser language, operating system, mobile network provider information, and the state or country from which you access the Services.
(b) Information about your interactions with the Services, including referring and exit webpages or URLs, platform type, number of clicks, domain names, landing pages, the pages and content you viewed and the order in which you viewed them, statistics concerning your use of the Services, the amount of time spent on particular pages, the dates and times on which you used the Services, frequency of use, error logs, and other similar information.
For example, we or our service providers may collect information about your mouse movements and how you scroll through and browse the Website. We do not collect keystroke data.
As described below, we may use third-party analytics providers and technologies such as cookies and similar tools to assist us in collecting this information.
Cookies and Other Electronic Technologies. We may also use internet server logs, cookies, and/or tracking pixels to collect information about how you use the Services.
Web server logs are files that record activities occurring on a website.
Cookies are small text files stored on your computer when you visit a website. We may use cookies to:
Identify your computer.
Store your settings and preferences.
Understand which webpages within the Services you have visited.
Improve your experience by providing content relevant to your interests.
Conduct searches and analytics.
Assist with security and administrative functions.
Tracking pixels, also known as web beacons or clear GIFs, are small electronic tags with unique identifiers that may be embedded in websites, online advertisements, and/or emails. They may be used to collect usage information, such as the number of times an advertisement has been displayed or clicked, measure the popularity of Website services and related advertisements, and access users’ cookies.
If we adopt additional technologies, we may also collect information through other methods.
You may change your browser settings to receive a notification whenever a cookie is placed or updated, or to block cookies entirely. For more information, please refer to the “Help” section of your browser, such as Microsoft Edge, Google Chrome, Mozilla Firefox, or Apple Safari.
Please note that blocking some or all cookies may prevent you from accessing or using certain features or products available through the Services.
Information Collected from Third Parties
We may obtain information about you from various third parties, including social media companies and other websites.
For example, you may use an account provided by a third party, such as Facebook or Google, to access the Services or create an account for the Services. You may also “like,” follow, or post content on our social media pages.
If you access the Services through a third-party account or follow us on social media, you may authorize us to access certain information contained in your social media profile. This information may include:
Your name.
Profile picture.
Gender.
Networks.
User ID.
Friends list.
Location.
Date of birth.
Email address.
Photographs and videos.
People you follow and/or people who follow you.
Posts and “likes.”
These third-party websites have their own privacy policies governing how they handle user information. Please review the privacy policy of each relevant website to understand how it uses and discloses information, including information that you make publicly available.
We are not responsible for how third-party websites collect, use, or disclose your personal information.